VIVIEN 'VIDEO' MONTGOMERY is a videographer introduced to Jem by Anthony Julian. Eric Raymond has seen photographs of Synergy, but is unaware of what the computer can do, or where it is ( Beginning). No one outside the Benton family and Raya know of her existence, save for the President of the United States ( Talent Search, The Presidential Dilemma). She relies on Jerrica and her sisters to keep her safe, and in return, is at their beck and call. As a machine, Synergy is vulnerable to jamming signals, power loss, theft, and the constant danger of discovery. Synergy's voice and projected likeness were based on Emmett Benton's late wife Jacqui Benton, and she tries to provide Emmett's daughters with the same love and counsel a mother would ( Out of the Past, Scandal). Upon his death, two remote projects in the form of earrings were delivered to Jerrica Benton, along with instructions to reveal herself to the Benton sisters and their foster sisters ( The Beginning). Synergy was originally designed to be used as the ultimate entertainment machine, but Benton quickly realised her potential to be misused as a weapon.

She is capable of creating complex, life-like holograms including the 'Jem' hologram which Jerrica Benton uses to disguise herself. SYNERGY is a super computer designed and built by Emmett Benton.

Jem and the holograms video